Our story
We started Incura because we watched the money leave.
Between us we have built a medical billing company and sold into the industry from the inside. Both jobs put us in the same room over and over: a practice owner holding a report they had no way to check, asking whether the number was good, and nobody in the room able to answer.
Why we started
Not for lack of effort.
Practices were losing real money every year, and not one of them was being careless about it. They were working hard inside a system that is complicated on purpose, with the only feedback loop being a summary that always balanced.
Every denied claim meant a manual investigation, a phone call, a judgment call. Repeat that a few thousand times a month and things get missed, not through negligence, but because there is a limit to what any team can chase.
What practices were missing was not more effort, and not more staff. It was somebody outside the arrangement whose only job was to check.
So we built Incura.
What drives us
Three things we are not willing to trade.
Right beats impressive
A confident wrong answer is worse than no answer. Everything we hand a practice is something we would be willing to defend line by line.
Independence is the product
The moment we have a reason to soften a finding, the finding is worthless. We keep ourselves out of the billing business on purpose.
Say the unwelcome thing
Including when the answer is that we found nothing, or that we are not the right fit. Practices have been sold enough optimism.
The team
Meet the founders.
Zain
CEO & Co-founder
At 22, Zain built a medical billing company from the ground up. As a Process Improvement Manager with a background in IT, he saw first-hand how hard practices were struggling: swamped, underserved, and overcharged by the companies that were supposed to help them.
He started Incura for those practices: so that the number at the bottom of the report is something they can actually verify.
Faiz
Co-founder & CTO
Faiz holds an educational background in Health Sciences and brings hands-on experience in sales within the medical billing industry, which gave him direct exposure to where practices lose revenue and why.
He believes the hardest problems are the ones where the answer has to be right, not just impressive. An audit nobody can trust is worse than no audit at all.